Bring in teachers and students

You invite teachers and students by email from Settings › My team. An Administrator chooses the role: Student, Teacher or Administrator. A Teacher can only invite students.

One person

1. Open Settings › My team.

2. In Email, enter the address.

3. In Role, choose the role. For a teacher, the Student role is fixed.

4. Select Send invitation.

Invitation sent! appears and the address shows under Pending invitations, with Invitation pending, until and the date. The invitation stays valid for 7 days. The email says so.

A list of students

1. Open Invite several students.

2. Paste the addresses into Students’ email addresses: one per line, or separated by commas or semicolons.

3. Select Invite 12 students (the number follows your list).

A report says how many students were invited, how many already had an account (nothing to do) and how many already had a pending invitation. Sending interrupted: Resume sending.

Follow, resend, remove

Under Pending invitations, Resend sends the email again, Send again re-issues an expired invitation, and Cancel deletes it. Team members lists the accounts: the trash icon removes a student. Their simulations stay in the school’s analyses, and Usage marks them left the organization. The Administrator can also change a member’s role.

If it doesn’t work

“This person already has a pending invitation.” Look for the address under Pending invitations and select Resend.

“This person is already part of your organization.” Nothing to do.

“Your organization has reached the maximum number of pending invitations. Cancel the ones you no longer need, then try again.” Cancel the invitations you don’t need. The school accepts up to 5,000 pending invitations.

“Too many requests at once. Wait a minute, then try again.” Use the list instead of one person at a time.

“All administrator licences are in use. Upgrade your plan to add more administrators.”